Frequently asked questions

These are the most commonly asked questions about Zion.can’t find what you’re looking for? Chat to our friendly team!

Our company specializes in international logistics and global trading. We facilitate import/export operations, freight forwarding, supply chain management, and partner with top-tier UAE manufacturers to bring products worldwide

We offer a personalized onboarding process. Once you reach out via contact, our dedicated team helps complete documentation, compliance checks, and platform registration to launch collaboration.

Our headquarters operations are based in the UAE, with facilities including offices, warehousing, and shipping docks. (Detailed address to be input once finalized.

Yes. Our affiliated Zion Store features UAE-manufactured products and trading goods. Visit the store, browse the catalog, add to cart, and check out through a secure payment gateway.

Pricing varies per product and destination. Shipping costs are calculated based on weight, destination, and delivery timeline. We offer a range of logistics options—from sea freight to air cargo—for global delivery.

Absolutely. All imports and exports handled through ZION UAE follow UAE federal trade law, customs procedures, and international logistics standards.

Policies and compliance documentation—such as shipping, returns, and legal terms—are accessible via the “Policies” link on our site alongside the FAQ menu

Returns and refunds are governed by our official policy documents. Please review the “Policies” section or contact support for specific eligibility and procedures.

Register

~ Registration: Visit our website and navigate to the ‘Register with Zion’ section. Complete the registration form with your company details and areas of interest.

 

~Consultation: Our team will schedule a consultation to understand your business needs and objectives.

~Collaboration Agreement: We will outline a partnership agreement tailored to mutually beneficial goals, detailing the services and support we will provide.

~Onboarding: Our team will guide you through the onboarding process, ensuring a seamless integration of services to support your business.